A repository of acronyms, jargon, and useful words for product and customer teams, curated by Magny.

Table of contents

Customer (user) feedback

Qualitative and quantitative data from customers on their likes, dislikes, impressions, and requests about a product.

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Product and feature adoption

The practice of creating products that address the needs of users, and which users can navigate easily and intuitively so that they can get value quickly.

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User and product experience

User experience (UX) refers to the overall experience of a person using a product or service.

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User onboarding

User onboarding is the process of introducing a new user to a product or service, and helping them to understand and become proficient in its use.

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User retention

It is a measure of the percentage of users who continue to use the product or service on a regular basis.

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Product roadmap

It outlines the key features and milestones that the product team plans to deliver, and provides a high-level view of the product’s direction and priorities.

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